About us

About LocalPro Carpet Cleaning

Since 2014, LocalPro Carpet Cleaning has been a family-owned Alabama company run by Chase and Rachel Hoagland and Dee Jernigan — family values, and over 75 years of combined experience in the cleaning industry between them — staffed by technicians who live in and around Huntsville. We clean carpet, rugs, and upholstery with a low-moisture process. Our rating on Google sits at 5.0 stars across 174 reviews, and we stand behind every job: love the clean or it's free.

We're licensed and insured. The office answers Monday through Saturday, 7 to 5, closed Sundays, and when you call 256-203-1984, it rings here in Huntsville at a desk that can pull up your job.

Ownership

Who runs LocalPro?

Chase and Rachel Hoagland and Dee Jernigan. LocalPro is family-owned with family values, Alabama-based, and the three of them bring over 75 years of combined experience in the cleaning industry — so the person accountable for your living room is an owner, not a regional office. Decisions about how we clean, what we charge, and how we fix a mistake get made here, by the family whose name is on the paperwork.

You can see that in how jobs run. The price is exact and in writing before anyone plugs in a machine. The technicians work for us, not a subcontractor network. And when something goes sideways, an owner picks up the phone and handles it.

Our name

Why "LocalPro"?

The technicians knocking on your door are local — part of this community, raising their families here, shopping the same stores and cheering at the same ballfields as the customers they clean for. We picked "LocalPro" because it says plainly what we are: local people doing professional work.

Scope

What we do — and what we don't

Every service is priced in real numbers on our services page, and we run daily routes through Huntsville and the towns around it. The full map is on the service area page.

What we clean

Wall-to-wall carpet
Area rugs — cleaned in your home, on your floor
Upholstery: sofas, sectionals, recliners, and mattresses
Pet stains & odors — 100% odor removal guarantee

How we do it

Rugs are cleaned on your own floor — they never leave your house
Low-moisture, dry in about an hour
Our own trained employees, never subcontractors

Not sure your job fits? Call or text and we'll tell you on the phone.

The promise

Our guarantee, in plain English

100%Or it's
FREE

Love the clean or it's free. That's the whole promise — no fine print.

Here's what that means in practice. Before we pack up, we walk every room with you. If a spot bothers you, we hit it again right then, and if you're still not happy after our best effort, you don't pay for that work. No claim form, no arguing.

Pet treatments carry a second promise: a 100% pet odor removal guarantee. If the smell returns, we return and treat it again, free. Our reviews page pulls straight from Google, so you can read what your neighbors say about how we keep both promises.

If you'd rather talk before you book, the contact page lists every way to reach us. Call, text, or book online; there's no form to fill out.

Questions people ask about our company

Are you licensed and insured?

Yes. LocalPro Carpet Cleaning is licensed and insured, and we keep both current year-round. It matters more than most homeowners realize: insurance is what protects you if a technician is hurt on your property or something in your home is damaged during a job. If you'd like documentation before your appointment, just ask when you book — reach the office at 256-203-1984 or through our contact page.

Who owns LocalPro Carpet Cleaning?

Chase and Rachel Hoagland and Dee Jernigan. LocalPro Carpet Cleaning is family-owned with family values, Alabama-based, not a franchise — and between them the owners bring over 75 years of combined experience in the cleaning industry. The Huntsville operation is run by people who live here, and ownership answers for the work personally. If something goes wrong on a job, the problem lands on an owner's desk. That's most of why the guarantee is as blunt as it is.

What makes LocalPro different from other Huntsville carpet cleaners?

Start with what you can check. Your carpet is dry in about an hour, not the next morning, because we clean with far less water than machines that soak the pad. You get an exact written price before work starts, so the number at the door matches the bill. And the guarantee has teeth: love the clean or it's free. The rating on our Google profile — built from reviews — on our reviews page is the scoreboard.

What we clean